Professional Services

Professional Services

 

who we are image Version 2

HGS is proud to work alongside the dedicated men and women that make up our government workforce. As a trusted industry partner, HGS was formed to meet the challenges that are acutely unique to the public sector. This involves working in a cost-driven and political culture, complying with state and federal mandates and regulations, and adapting the ever-changing technology that is a key driver in how work is accomplished.

LearnMore

How we do it

Services V2-01_Fix

Capability Aligned Business Engagement Model

HGS delivers standards-driven, cost-effective, and well-managed capabilities. Our business engagement model optimizes operational stability, reduces downtime, streamlines integration, and maximizes the effectiveness of technical resources; all while supporting the current and future needs of our customers, partners, and employees.

Services V2-02

Codified Project Management and Execution Methodology

Aligned with well-defined business goals and objectives, we clearly define roles and responsibilities. Ownership and accountability are paramount to our reporting methodology. We work with our customers to define performance measurements, integrate Knowledge Management, and disseminate lessons learned.

Services V2-03

Teaming and Contracting Approach

“Developing the right team is imperative to creating a successful and diverse operating environment. Through the development of various strategic partnerships, HGS has gained valuable mentors and alliances that make us a reliable and go-to partner. HGS partners based on customer knowledge, ability to perform, and cost to perform. ” More…

Services V2-04

Engrained Staff Development and Training

HGS recognizes that staff development and training has a direct impact on the career paths of our employees. We take a hands-on approach by offering our employees research and development opportunities to enhance and learn skills while furthering the value of HGS; this adds exponential benefit to our customers. In short we provide the sort of high morale, spirited, and incentivized environment that makes it enjoyable to come to work and rewarding to do so.

Services V2-05

Effective Cost Containment Strategies

It is our responsibility to organize, sequence work, manage technical staff, and stay within budget. We track to the plan, enhance and enable the mission, and increase organizational efficiency. We use industry-recognized best practices and innovations, reduce costs associated with inefficiencies, without sacrificing quality, through the use of the latest financial reporting tools.

Leadership Matters

Buttons-02

Information Technology Group

Information Technology Group

 

Attributes

Mission and IT demands motivate our organizational structure. Customers require greater ease of transmitting business requirements, enhanced transparency into IT costs, and seamless agile support with iterative demonstrations of features, functions, and capabilities. Our Demand Management capabilities include FFP and enhanced transparency into an accredited integrated test and development environment that lets us meet and fulfill client technology application needs.

Drivers

Agile
PMP/PMBOK
Lean Six Sigma
Continuous Process Improvement
ITIL V3
ISO 9001 Organizational Maturity
CMMI Best Practices

Tools

JIRA
AWS Cloud EC2
Defined Technology Stack
Shared Resources

Objectives

  • Define and communicate a concise, integrated set of service offerings
  • Provide cost and operational transparency
  • Create advisory partnerships with executive decision makers
  • Optimize service delivery costs

Advantages

  • Program and Quality Management Support
  • Ongoing Efficiency Improvement
  • End-to-end service documentation with greater transparency into IT supply chain activities assist automated fulfillment
  • Governance structure promotes consistent definitions and a common taxonomy of services
  • Streamline communications and a scrum master acts as a single point of contact for technical customers and service coordination

LearnMore

Technical Services Group

Technical Services Group

 

Attributes

Technical Service Group aligns HGS’ key business processes with our customer’s mission and objectives. TSG promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration. HGS provides the following services to ensure continuous process improvement, sustainability, and innovation:

Drivers

Master Black Belt Trainers
Standard Work Sequences
Value Stream Mapping
Line Balance Sheets
KT Problem Solving
Tak Time
Kaisen

Tools

DMAIC
ADDIE
CAP Model
Capacity Analysis and Planning Tool (CAPT)
Security Incident Reporting Tool (SIRT)
ITIL

Objectives

  • Program and Quality Management Support
  • Lean 6 Sigma / Continuous Process Improvement
  • Business Operations in Expeditionary Environments
  • Supply Chain Analysis
  • Economic Development and Sustainability
  • Financial Analysis and Predictive Analytics

Advantages

  • A set of tools to aid management
  • Steers an organization toward its strategic objectives
  • Controls project risk
  • Introduces process maturity and process improvement standards
  • Deploys quality strategies
  • Maintains a competitive edge

LearnMore

Global Services Group

Global Services Group

 

Attributes

Expeditionary Expertise
In-country Network
Full Back-end Support Operations
Liaison Representatives with US Embassy
Cross-country Training

Drivers

Banking Relationships
24/7 Life Support
Telecommunication & Internet Service
Atmospherics
Sentimentality Analytics

Tools

Software as a Service Portal
DBA (Insurance)
In-bound/Out-bound Supply Chain Logistics in Unsecured Environments
Asset Tracking

Objectives

  • Onsite Representatives
  • Supply Chain & Logistics
  • Forensic Accounting
  • Asset Recovery
  • Contingency Contracting Support & Acquisition
  • Cybersecurity Policy & Training

Advantages

  • In-country resources
  • Experience in-theatre
  • OCONUS operations
  • Translators
  • Security

LearnMore

Jobs

Jobs

 

Join our Team!

HGS is a dynamic, fast paced environment that encourages innovation and growth while remaining lean and agile. Our specialization is information technology, business process solutions, and training.

 

Testimonial

“Typically, service companies offer some sort of professional training or technology certifications to advance one’s career path and technical knowledge. At HGS, we are offered that, along with the opportunity to participate in cutting/bleeding (even sometimes hemorrhaging!) edge R&D initiatives. On-the-job learning while having the ability to create, test and deploy new products and services sets HGS apart from previous IT service positions I’ve held, and helps create a unique start-up environment. I hope my app makes it to the second round!” Nate Kingsley

Values

Our values are engrained in everything we do…

  • Integrity
  • Ownership
  • Accountability
  • Commitment
  • Empowerment
  • Innovation
  • Balance

Jobs

Our company is growing everyday. Find a role that is right for you and join an amazing team of innovators.

For more information on this opportunity, please send resume: njohnson@hgs-worldwide.com.
HGS WorldWide is an Equal Opportunity Employer (EOE) and participates in E-verify.

Quality Benefits & Work/Life Balance

  • Paid Time Off
  • 10 Federal holidays
  • Flexible spending
  • 401(k)
  • Professional development, training and tuition assistance
  • Competitive total compensation
  • Flexible work environment

Health & Wellness

  • Medical, dental, vision, employee life, dependent life and accidental death and dismemberment insurance
  • Short-term and long-term disability insurance
  • Employee assistance programs (EAPs)
  • Participation in wellness initiatives
join our team

HGS Blog

Latest from us

HGS Blog

Latest from us

Headquarters:
506 Fountain Gate Road
Heathsville, VA 22473

Reston Office:
1801 Robert Fulton Drive, Suite 300
Reston, VA 20191

Office Phone:(804) 580-2588
Email: info@hickoryground.com